EASTEAM is a global fashion platform focused on showcasing the vibrant heritage and innovative aesthetics of Asian fashion. We carefully curate a multi-brand boutique, offering a unique blend of contemporary styles, traditional craftsmanship, and cutting-edge trends. By bridging the cultural divide, we empower our customers to embrace the diverse beauty of Asian fashion.

Our dedicated team handpicks every brand and collection featured on EASTEAM. Each selection mirrors our personal taste and aligns with current market trends. We prioritize brands adhering to high standards of quality, authenticity, and ethical practices, so you can shop with confidence, knowing that our catalog is thoughtfully curated.

EASTEAM offers more than just a typical fashion platform. We believe in the power of fashion to transcend boundaries and foster connections. Our aim is to spotlight Asian designers, providing customers with unique pieces that resonate with their individual style. By celebrating the cultural heritage of Asian fashion, we offer an immersive shopping experience that stands apart from the rest.

Yes, we offer international shipping to customers across the globe. Shipping times may vary depending on your location, but we're committed to prompt, reliable delivery. An estimated delivery time will be provided at checkout, allowing you to plan your purchase. We collaborate with trusted shipping partners to ensure your orders arrive safely and promptly.

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To stay current with EASTEAM's latest trends, collections, and promotions, subscribe to our newsletter. By doing so, you'll receive regular updates straight to your inbox, keeping you informed about new arrivals, exclusive offers, and styling tips. You can also follow us on our social media channels for fashion insights, behind-the-scenes peeks, and community engagement.

EASTEAM is committed to sustainability and ethical practices in the fashion industry. We partner with brands that prioritize eco-friendly materials, fair labor practices, and ethical sourcing. By shopping with EASTEAM, you're contributing to a more sustainable and ethical fashion environment.

Our dedicated customer support team is ready to assist with your inquiries or feedback. You can contact us via our website's contact page or by sending an email to our customer support team support@easteamny.com We prioritize prompt, helpful responses to ensure an exceptional EASTEAM experience.

Yes, we offer a flexible return and exchange policy. If you're not fully satisfied with your purchase, you can initiate a return or exchange within a 14 days timeframe. Please refer to our detailed return policy on the website for instructions and guidelines. We strive to make the process seamless, ensuring a risk-free and enjoyable shopping experience.

We currently accept credit cards, debit cards, PayPal, Apple Pay, Meta Pay as the main form of payment on EASTEAM. We're continuously working on enhancing our payment infrastructure to offer more flexibility. Stay tuned for updates on additional payment methods in the future.

At EASTEAM, we prioritize the security of your personal and payment information. We implement industry-standard security measures, including secure socket layer (SSL) encryption technology, to protect your data during transactions.

Absolutely! We provide detailed size guides for each brand and collection on each page of our item. If you have any sizing questions, our customer support team is ready to assist.

While we endeavor to process orders as quickly as possible, if you need to cancel or modify your order, contact our customer support team immediately. We'll do our utmost to accommodate your request. However, please note that we are unable to make changes once an order has been shipped.

To view your current and previous purchases, please refer to your Order History.

Upon placing an order with EASTEAM, an automatic confirmation email is sent to you. If you're unable to find it, please follow these steps to confirm your order:

1. Check your Order History to verify your order.
2. Ensure to check your junk/spam folder.
3. Double-check that the email address associated with your EASTEAM order is spelled correctly.

Rest assured, we can always resend a copy upon request.

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Here are some possible reasons why you may not have received a confirmation email:

1. High traffic may cause a delay; you'll receive the receipt within 2 hours in such cases.
2. Incorrectly spelled email address.
3. Please ensure the payment method was charged.
4. iCloud hosted email

If you still need assistance, don't hesitate to reach out to our customer care team. If this message resolves your query, please mark it as 'Solved' in the email you received. Otherwise, a customer care agent will respond shortly.

Yes, we periodically run special promotions and offer discounts on selected items. To stay updated on our latest promotions, exclusive offers, and discount codes, make sure to subscribe to our newsletter and follow us on social media. This way, you'll be among the first to know about exciting deals and savings opportunities.

Once your purchase has been completed, an e-mail confirmation will be sent to the email address that we have on file for you. This email acts as an invoice and includes your order confirmation number. Our standard order processing time is up to 3 business days. However, we may need a little more time to process your orders during peak periods. Once your order has been shipped, you will receive an email with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.

EASTEAM is a legally registered company based in New York, United States, and all our products are sourced directly from brand officials or authorized wholesalers, thus guaranteeing their authenticity and quality. As official resellers for these brands, we strictly adhere to their guidelines, maintaining the integrity of their products. We strictly prohibit the sale of counterfeit products, and your trust and satisfaction are our topmost priorities. We guarantee an authentic and trustworthy shopping experience at EASTEAM.