Terms & Conditions

Last updated: March 2024

This EASTEAM website (the “Website”)  is published by EASTEAM LLC, 1000 Maxwell ln unit 12G, Hoboken, NJ, 07030, USA (“we” , “our”, “us”, “EASTEAM” or “EASTEAM NY”).

The following Terms and Conditions and any other rules including any guidelines and future modifications posted on this website (collectively the "Terms") constitute a binding agreement between EASTEAM and you, the visitor, governing your access and use of all content, software, functionalities and services including the purchase of products on the EASTEAM website accessed through the URL www.easteamny.com and any related micro-sites.

Please read these Terms and Conditions carefully and make sure that you understand them before using the Services. EASTEAM provides the Services for your personal use. By using the Services, you agree to these Terms. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OR YOUR PERSONAL INFORMATION TO BE PROCESSED IN ACCORDANCE WITH OUR PRIVACY POLICY (INCLUDING ALL ADDITIONAL TERMS), THEN DO NOT USE THE SERVICES.

1. Modifications to These Terms and Conditions

EASTEAM holds the authority to, without prior notice, alter, update or modify these Terms and Conditions at any given moment by publishing the modifications on the Services. The alterations become effective immediately upon posting. We advise you to review these Terms and Conditions occasionally for updates.

2. Access to the Site

You bear the responsibility to make sure your device (e.g., computer, laptop, tablet, or any other mobile device) fulfills the necessary technical specifications to facilitate access and usage of the Site. Occasionally, we may restrict access to specific features, sections, or content of the Site, or the entire Site, to users who have registered with us.

When registering, it's crucial to provide accurate details. If you receive a log-on ID (e.g., username, password, or any other identifier) as a part of our security measures, you must keep this information confidential and not disclose it to others. All activities under your login ID are your responsibility. Notify us immediately in case of any unauthorized use or security breach. We retain the right to deactivate any login ID if, in our judgment, you have violated any provisions of these Terms & Conditions or provided false registration details.

3. Registered Users

Registration is not obligatory to access the Services. However, certain features and sections of the Services are only available to Registered Users. You agree not to sell, transfer, license, or assign your account, credentials, or any account rights. You are allowed one active Registered User account, and only you may use your credentials to access the Services. You accept responsibility for all activities occurring under your Registered User account.

As a Registered User, you're tasked with keeping your password secure. In case of any unauthorized use of your credentials, or any other security breach related to the Services, you agree to notify us promptly by emailing us at support@easteamny.com. Failing to comply with this section may result in us suspending or terminating your access to the Services. We emphatically disclaim liability for losses or damages stemming from your non-compliance with this section.

4. Privacy Policy

Please refer to our Privacy Policy, which also governs your visit to this Site, to understand our practices. EASTEAM may utilize all data gathered from Site users, in accordance with EASTEAM’s Privacy Policy, which may be amended occasionally. By using the Site, you consent to the practices stated in the Privacy Policy.

5. Products

EASTEAM exclusively represents and resells every product sourced from individual brands we collaborate with and display on our website, possessing the legitimate rights to do so. Although we strive for accuracy in our product descriptions, we can't guarantee they are completely accurate, reliable, or error-free. The images of the products on our website are for illustrative purposes only. We can't guarantee that your computer's display of colors accurately reflects the color of the products.

Occasionally, items may be inaccurately described, mispriced, or unavailable due to delays in updating our Services or our advertising on other websites. Certain measurements, weights, and similar descriptions are approximate and provided for convenience only. Fit and sizing may vary between brands and products. Despite our best efforts, we cannot guarantee the accuracy, reliability, currency or completeness of the information on the Services, including prices, product images, descriptions, specifications, and indications of availability. EASTEAM reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

6. Trademark Information

All elements including but not limited to names, graphics, designs, page headers, button icons, scripts, commercial markings, trade dress, service names, service marks, and logos that are associated with the Services, are either trademarks of EASTEAM or its licensors or suppliers, and are collectively referred to as the “Trademarks”. These Trademarks must not be used to disparage EASTEAM, any of its third-party affiliates or any third-party products or services, nor in any way (as judged by EASTEAM) that might negatively affect the goodwill in the Trademarks or potentially cause confusion.

7. Pricing and Payment

All products' prices are as indicated on the Services and are in U.S. dollars. They are subject to change without notice and do not include sales tax or delivery costs, which you agree to pay upon ordering.

When placing an order, you affirm that the information provided is accurate, complete, and up-to-date. EASTEAM reserves the right to refuse or cancel any order at its discretion. The available payment methods on our platform must be used for payments. By submitting your payment details, you grant us permission to charge the applicable amount for your order.

8. SECURITY AND AVAILABILITY

Access to our website is provided to the public free of charge. However, we do not guarantee continuous, uninterrupted access to our website or its content. Occasionally, we may suspend, withdraw or restrict availability of all or part of the website for business and operational reasons. You are responsible for ensuring that anyone accessing our website through your internet connection complies with these terms and any other applicable terms and conditions.

We take reasonable care to make our website secure and strive to keep the details of your orders and payment secure. Nevertheless, you are solely responsible for maintaining the confidentiality of your passwords and account usernames.

9. BUYING PRODUCTS ON OUR WEBSITE

To order a product, you need to register, log in, and follow the procedures in the “Registration and Login” section. It's required to provide true, accurate, complete, and current information when registering. EASTEAM retains the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

After you place an order, we will send an email confirming its receipt. Your order can be accepted only after we receive full payment for the goods you ordered. Once we receive your payment and confirm the product's availability, we will send you an email confirming your order has been accepted and dispatched. Our acceptance of your order forms a legally binding contract between us.

10. Site Content

The content on this site, including but not limited to information, data, software, text, design elements, graphics, images, photographs, videos, clips, logos, icons, Trademarks, and other content (collectively referred to as “Content”), is protected by copyrights, trademarks, service marks, trade secrets, and other intellectual property and proprietary rights and laws. EASTEAM may own the Site Content, or parts of it may be made available to EASTEAM through agreements with third parties.

EASTEAM grants you a personal, non-exclusive, non-transferable, revocable, and limited license to do the following: view, reproduce, print, cache, store, and distribute the Site Content using a consumer web browser that's generally available. This license is granted under the condition that you comply with these Terms and that you (or any third party) do not obscure or remove the copyright notice or other notices displayed on the Site Content. Without explicit prior written permission from EASTEAM or the copyright holder identified in the respective copyright notice, you are prohibited from reproducing, licensing, renting, modifying, copying, transmitting, publicly displaying, printing, caching, storing, linking to, framing, or distributing content retrieved from the Services for any purpose that is in violation of these Terms, or for any commercial purpose. All rights not expressly granted herein are reserved.

11. Third Party Links

The Services may include hyperlinks that lead to sites, services, or platforms owned or managed by third parties. These links are provided solely for your convenience. Your utilization of third-party links is governed by the terms of use and privacy policies applicable to those sites, services, or platforms.

12. Shipping and Delivery

We are committed to processing and dispatching orders with speed and efficiency. However, please note that delivery times may vary based on your location and other external factors that are beyond our control. We cannot be held accountable for any delays, damages, or losses that occur during transit. Please be aware that any customs duties, taxes, or import fees incurred will be the sole responsibility of the purchaser.

13. Lost or Stolen Package

As mentioned earlier, EASTEAM cannot be held accountable for packages that have been lost or stolen. However, if your package has not arrived as expected, kindly get in touch with us at support@easteamny.com, and we will assist you in initiating a Claim.

14. Returns Policy

Returned Products must conform to our returns policy below.

You have a legal obligation to take reasonable care of the products while they are in your possession, and you must return them in the same condition in which you receive them (except to the extent reasonably necessary to examine them). This includes the following guidelines:

  • Products should be returned unworn (other than to try them on), unwashed, undamaged and unused with their original tags
  • Footwear and accessories should be returned in the original boxes provided and inside a protective shipping box
  • If the Product comes with a security tag this should be left on
  • Lingerie and swimwear must only be tried on over your own lingerie or swimwear garments

If you fail to comply with the above obligations (including the conditions of return), we may deduct from the refund an amount to reflect the diminished value of the Product(s) up to the full price of the Product(s).

We recommend that you return Products in their original packaging to ensure the necessary protection when in transit. Instructions for the return of the Product(s) will be included with the delivery package. When canceling a purchase and returning Products to us you have this option provides below:

Depending on where you live, you will be refunded the full price for the Product(s) (subject to our Returns Policy) and the cost of standard delivery but will be liable for the organization and cost of returning the Product(s) to us.

Except in relation to certain types of Products (as set out above), you may cancel a contract at any time before your order is delivered and up to 14 days afterwards, beginning on the day after you received the Products ("cooling-off period").

To cancel a Contract, you must clearly inform us, preferably:

If you cancel an order (or part of an order) during the cooling off period, you must return the Product(s) within 14 days after the day on which you notify us of the cancellation and comply with the Returns Policy.

If you cancel a Contract between us within the 14 day cooling-off period (see above), we will process the refund due to you as soon as possible and, in any case within 30 days after the day on which we receive the Product(s) back or if earlier, the day on which we receive evidence that you have returned the Product(s) to our returns address.

We will refund the price of the Product(s) in full (subject to any deduction we are entitled to make due to your use of or damage to the Product(s)), including the cost of standard delivery. However, we will not refund your cost of returning the Product(s) to us, and you are responsible for those costs. We will refund any money received from you using the same method originally used by you to pay for your purchase, unless agreed otherwise.

15. Restrictions on Use

By utilizing our Services, you agree to refrain from:

  • Replicating, modifying, reusing, uploading, posting, transmitting, selling, licensing, renting, lending, or otherwise distributing any elements of the Services or any materials obtained from or through the Services. This also includes decompiling, reverse-engineering, disassembling, or otherwise attempting to source code from our Services, or creating derivative works based on them;
  • Misrepresenting or misdirecting the source, sponsorship, or affiliation of the Services or any materials within by using "framing" techniques or similar methods;
  • Utilizing any automated device, manual procedure, application, or data mining tool to access, monitor, copy, interfere with product availability, or place orders for products, goods, or services;
  • Overloading the Services with an unreasonable or disproportionately large load;
  • Engaging in any action that breaks any applicable local, state, national, or international laws, rules, regulations, or court orders during your use of the Services or Materials;
  • Using the Services for any unlawful or abusive purposes. This includes, but isn't limited to, the violation of any intellectual property rights (whether belonging to EASTEAM or third parties) and posting or distributing any harmful or malicious code or programming devices.

16. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

EASTEAM provides this Site and all information, content, materials, products, and services on an "AS IS" and "AS AVAILABLE" basis, unless otherwise stated in writing. EASTEAM does not make any express or implied warranties regarding the operation of this site, its content, or any products or services made available through it, unless explicitly stated. Your use of this site is solely at your own risk.

EASTEAM disclaims all warranties, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permissible by applicable law. EASTEAM does not guarantee that the site, its servers, or any emails sent from EASTEAM are free from viruses or other harmful components. EASTEAM will not be held liable for any damages, including direct, indirect, incidental, punitive, or consequential damages, arising from the use of this site or any information, content, materials, products, or services made available through it, unless otherwise specified in writing.

You are responsible for adhering to all relevant regulations and legislation, including acquiring necessary customs, import, or other permits to purchase goods from the Site. The import or export of certain goods to you may be prohibited by some national laws. We make no representation and accept no liability regarding the export or import of the goods you purchase.

Some jurisdictions do not permit limitations on implied warranties or exclusions or limitations of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply, and you may have additional rights.

Despite any contrary provisions, EASTEAM's liability to you for all damages, losses, and causes of action of any nature (whether in contract or tort, including negligence or otherwise) arising from these Terms or your use of the Site, will at all times be limited to the price of the product you purchased.

17. MISCELLANEOUS

  • Force Majeure: EASTEAM shall not be held liable for any failure or delay in the performance of its obligations under unforeseen circumstances or events beyond its control, including but not limited to natural disasters, acts of government, labor disputes, or technical disruptions.
  • Severability: If any provision of these terms and conditions is deemed invalid, illegal, or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
  • Entire Agreement: These terms and conditions, along with any additional policies or agreements referenced herein, constitute the entire agreement between EASTEAM and the user regarding the subject matter discussed herein and supersede any prior understandings or agreements, whether written or oral.
  • Waiver: The failure of EASTEAM to enforce any right or provision of these terms and conditions shall not constitute a waiver of that right or provision unless explicitly stated in writing.
  • Governing Law and Jurisdiction: These terms and conditions, and any disputes or claims arising out of or relating to these terms and conditions or the use of the EASTEAM platform, shall be governed by and construed in accordance with the laws of the State of New York, excluding its conflicts of law principles. Any legal action, suit, or proceeding arising from or relating to these terms and conditions or the use of the EASTEAM platform shall be brought exclusively in the state or federal courts located in the City of New York, State of New York. By using the EASTEAM platform, you hereby consent to the personal jurisdiction and venue of such courts and waive any objections to the exercise of jurisdiction over you by such courts. This provision ensures that any legal disputes or claims arising from the terms and conditions or the use of the EASTEAM platform will be resolved in the courts located in New York City, New York, under the applicable laws of the State of New York.